Ditek Corporation (hereafter 'the company') values your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.”
The company will announce any revisions to the personal information handling policy through website pop-up notifications.
This policy will be implemented from the year 2024.
- Personal information collected
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The company collects the following personal information through online inquiries for the purpose of user information collection and utilization: Additionally, for the prevention of corruption and fraud, information is collected through the cyber whistle-blowing system for corresponding actions and prevention.
- Collected items: Customer name, contact information, email, subject, content, attachments, whistleblower, provider and subject of corruption, content about the report, access logs, etc.
- Method of collecting personal information: Online inquiry
- Purpose of collecting and using personal information:
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The company utilizes the collected personal information for the following purposes:
- For online inquiries and service actions, purposes of utilizing user information.
- Collection of reports through the cyber whistle-blowing system for the purpose of preventing corruption and fraud.
- Retention and use period of personal information:
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The company will, in principle, destroy the information immediately after the purposes for collecting and using the personal information have been achieved. However, the following information will be retained for the period specified below for internal policy reasons and as required by relevant laws:
A. Reasons for information retention by internal policy
- - Misuse records:
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Reason for retention: Prevention of misuse
Retention period: 1 year
B. Reasons for information retention required by relevant laws
In cases where retention is necessary under provisions of laws such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, etc., the company will retain member information for a certain period as prescribed by the laws. In this case, the company will use the retained information only for its storage purpose, and the retention periods are as follows:
- - Records related to contracts or withdrawal of subscriptions, etc.
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Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
Retention period: 5 years.
- - Records on payment and supply of goods, etc.
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Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
Retention period: 5 years.
- - Records on electronic financial transactions.
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Reason for retention: Electronic Financial Transactions Act.
Retention period: 5 years.
- - Records of consumer complaints or dispute resolutions.
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Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
Retention period: 3 years.
- Procedures and methods for destruction of personal information
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The company will, in principle, immediately destroy the information after the purposes for collecting and using the personal information have been achieved. The procedures and methods for destruction are as follows:
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Destruction procedures
Information entered by users for online inquiries, etc., is transferred to a separate DB after its purpose has been achieved (in the case of paper, to a separate file) and is destroyed after being stored for a certain period according to internal policies and other related legal reasons (refer to the retention and use period).
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Methods of destruction
- Personal information stored in electronic file format is deleted using technical methods that make the records unreproducible.
- Personal information printed on paper is destroyed by shredding or incineration.
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Destruction procedures
- Provision of personal information:
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The company, in principle, does not provide users' personal information to external parties.
- Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
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The company operates 'cookies,' which are used to store and retrieve your information at any time.
A cookie is a very small text file sent by the server operating the company's website to your browser and stored on your computer's hard disk.
The company uses cookies for the following purposes:-
Purpose of using cookies
To provide targeted marketing and personalized services through analysis of users' access frequency, visit duration, understanding users' preferences and interests, tracking their traces, and understanding the extent of participation in various events and visit counts. You have the choice to install cookies. Thus, you can set options in your web browser to allow all cookies, to check each time a cookie is stored, or to refuse all cookies.
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How to refuse cookie settings
You can refuse cookie settings by choosing options in the web browser you use to allow all cookies, to check each time a cookie is stored, or to refuse all cookies.
Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse the installation of cookies, there may be difficulties in providing services.
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Purpose of using cookies
- Personal Information Complaint Service
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The company has designated the following related department and personal information manager to protect customers' personal information and handle complaints related to personal information.
- Personal Information Manager
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- Officer : Personal Information Manager
- Email : sales@ditek.co.kr
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You can report all personal information protection-related complaints arising from using the company's services to the personal information manager or the responsible department.
The company will respond promptly and sufficiently to users' reports.
If you need to report or consult about a personal information infringement, please contact the following institutions:
- 1) Personal Information Dispute Mediation Committee (https://www.kopico.go.kr/ call 1833-6972 without area code)
- 2) Personal Information Infringement Report Center (https://privacy.kisa.or.kr/ call 118 without area code)
- 3) Supreme Prosecutors' Office Cybercrime Investigation Division (https://www.spo.go.kr/ call 1301 without area code)
- 4) National Police Agency Electronic Cybercrime Report & Management system (ECRM) (https://ecrm.police.go.kr/ call 182 without area code)
